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It was December 2008 and I was having lunch with Mark Boston and his wife Milly at the Four Seasons hotel in Mumbai. Mark and Milly had moved there after the terrorist attack on the Taj Mahal hotel, where they usually stayed.
The diamond cutting and polishing industry remained pretty much unchanged for centuries, then went through a revolution in the 1990s. That was when technology took much of the human skill out of the process.
It began as a simply upgrading of the way things had been done thus far. Starting with automatic polishing, laser kerfing and sawing as well as automatic bruting.