The recent case in which employees of the Indian technology company the GIA uses to maintain its secure database allegedly fraudulently upgraded the reports of just over 1,000 diamonds that were submitted to the GIA for grading, clearly sets off alarm bells. We cannot but be horrified at the details published about this case.
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As we start out on a new year, I believe we must all approach the challenges that it will undoubtedly bring, with renewed confidence and an optimistic outlook. We all know that the issues that confronted the industry last year are not going to disappear just because a new year has started, but we must also realise that financial and economic challenges are temporary and it is imperative to retain a balanced outlook.